Olde Tyme Kettle Corn
Olde Tyme Kettle Corn Line

OUR POLICIES

No Minimum Order is Required. 100% Satisfaction Gaurantee or your money back!

SHIPPING

We'll send our Kettle Corn anywhere and we won't over-charge you for it. That's why we send you a separate invoice for our shipping orders. Once we receive your order with your details, you'll get an email from us letting you know how much your shipping charge will be. Once your payment is confirmed, we'll get your popcorn out to you.

ORDER CANCELLATION

If you need to cancel an order for any reason, please contact us for assistance. If your order has not already been shipped we will be able to cancel it for you. If an order has shipped we will accept a return under the terms of our Return Policy.

RETURN POLICY

We do do not accept returns nor give out refunds for purchases received and kept for more than one week (7 days), as popcorn is a perishable item. You must contact us here for approval before returning any items to us.

Return authorizations are valid for 5 to 7 days after receiving your order. Please include your original invoice or name and order number with your return. Once you have received authorization to return your popcorn, pop it in the mail to us.

Once we have received your package in as-new, unmarked and undamaged condition, we will issue a refund within 7 days, by mail or original credit card. Shipping and Handling Fees are not refundable, unless an order has been incorrectly shipped by us.

We reserve the right to refuse to return any product that does not meet these requirements. A minimum 20% restocking fee will be charged on any damaged goods returned.

DEFECTIVE RETURNS

Items which are found to be defective within 10 days of the shipment date may be returned to us in exchange for a new item.

The replacement item can be sent to you at no charge when we receive the defective item, or, if you prefer, we can send you a replacement immediately (subject to availability) -- this option would require us to charge your credit card and then issue a refund upon receipt of the defective item.

We will reimburse return shipping costs. All returns are shipped by standard UPS/FEDEX at no charge to you. If you wish to upgrade the shipping method you may pay the difference between our standard method and the method of your choice.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Olde Tyme Kettle Corn hereby disclaims any and all responsibility or liability which may be asserted or claimed from or claimed to have arisen from any and all misuse or mishandling of any product that we offer for sale through this website or elsewhere, or from any product that becomes broken after being handled by the customer.


PRIVACY POLICY

Your Privacy is important to us! The information collected from you is 100% CONFIDENTIAL! OldeTymeKettleCorn.ca uses your information to facilitate ONLY the services you request. This includes your name, address, email address, credit card information, etc. This information is not shared in any way with any third party.

We also collect statistical information about people that visit our site. This lets us know how many people are visiting, when they visited, where they came from and what products they looked at. We use this information to keep our inventory interesting for our customers. This information is not shared in any way with any third party and never will be.

We do not sell or rent ANY (personal or non-personal) information about you to any third party.


Home | Why Kettle Corn? | It's Healthy! | Popcorn Facts | Event Schedule | Online Store | Contact us | Franchises
Policies | Security

Olde Tyme Kettle Corn :: Barrie ON, Canada
© 2010 Olde Tyme Kettle Corn, all rights reserved.
The Olde Tyme Kettle Corn logo and the spilt Popcorn bucket are registered trademarks of Olde Tyme Kettle Corn.
Teaser Bag and Take Home Bag are trademarks of Olde Tyme Kettle Corn
Site by GlobalNet Media
Peanut Free!